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Return policy

The rights and obligations of the parties with respect to liability for defects shall be governed by the relevant generally binding regulations of the Civil Code and the Commercial Code, respectively. The warranty period for the goods is 24 months. Products must bear the notice ‘best used before the end of ...’, which constitutes the deadline for lodging a complaint claim. The buyer is obliged to take care of (keep) the purchased goods according to the manufacturer’s instructions or in a manner customary and appropriate for the given type of goods. The buyer may lodge a complaint in respect of the goods through the contact form available at www.mylo.sk
The warranty period starts from the receipt of the goods by the buyer. 

Claim form

Use this contact form to drop us a message. We reply as soon as possible, in general around 1 business day.

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Pick up places all over Slovak and Czech Republic

Free delivery applies to orders over 60€

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