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Wholesale conditions

Wholesale Terms and Conditions for the EU customers

Dear wholesale customers, we appreciate your interest in cooperation with Mylo. Please pay attention to the following information so that your orders or requests for proposal (RFP) can be handled properly. If you are a company with a Company ID number and a billing address in the EU, you can manifest your interest in the distribution and sale of Mylo cosmetic products by e-mailing a RFP to mylo@mylo.sk

In your e-mail, please always include all company and contact data (Company ID, VAT ID, billing address and delivery address, e-mail, telephone number).

A separate wholesale price list applies to wholesale. It lists wholesale prices in euros excluding VAT and recommended retail prices in euros with VAT. Minimal wholesale order is 100 euros excluding VAT. Price list will be sent to you so that you can look into it after considering whether we are interested in cooperation with you. When choosing new wholesale customers, we consider several criteria so that our future wholesale customer’s philosophy is in line with ours, including our current production capacities.


– After a positive decision on your interest in cooperation, you will be requested to create an account at www.mylo.sk
– You will be assigned a price level. You can start the ordering process.
– Since we produce fresh natural cosmetics in small batches, the ordered number is not always available in stock. If the goods are in stock, we ship them within 5 working days. If the goods are not in stock, we will inform you by e-mail accordingly and suggest that you take alternative goods instead, or wait for the goods to be in stock again.


– We enclose an invoice with each order, such invoice constituting a valid tax document and serving as a delivery note. It is in your interest to check whether it is accurate. 
– If you do not receive an invoice with the shipment, or you need a copy thereof, please contact us at mylo@mylo.sk
– Goods are sent on a cash-on-delivery basis, or based on an invoice.
– The invoice is normally due within 2 weeks. It is not possible to place another order until the invoice or cash on delivery for the previous goods is paid. This information applies to a company with the same Company ID number. Exceptions are new companies where we require that the first three orders be paid for in advance or on a cash-on-delivery basis.
– For cash-on-delivery shipments, you pay directly to the carrier upon receipt of the goods.
– Until the invoice is fully paid, the goods remain the property of our company (Mylo, s.r.o., Mierová 25, 90027 Bernolákovo, Company ID No. 51 003 198) . The partial payment of invoices shall not be considered as fulfilling the obligation to pay the full amount for the goods.
– Exceptions are new companies where we require that the first three orders be paid for in advance or on a cash-on-delivery basis.

The General Terms and Conditions are available at https://mylo.sk/obchodne-podmienky/vseobecne-obchodne-podmienky/


  • Goods are shipped directly from the natural cosmetics factory authorised by the Regional Public Health Authority and located at Topoľčianska 18, in Bratislava.

  • The shipment is delivered by the shipping company Zásielkovňa.cz or the courier GLS.

  • Shipping and packing fees for orders up to EUR 100 incl. VAT depend on the weight of the shipment, and their amount is determined according to the current price list of the shipping company. No shipping and packing fees are charged for orders whose value exceeds EUR 150 incl. VAT.

Product testers

For brick-and-mortar shops we provide testers with a 30% discount on wholesale price. These are full value products with the label “TESTER”.
Testers cab be ordered: 

  • one piece of each product twice a year, 

  • 1 tester of a particular product for one brick-and-mortar shop.


The content of the website mylo@mylo.sk is copyrighted. Even if we choose to start wholesale cooperation with you, you must respect and abide by this right. Reproduction and distribution of the logo, texts and images are permitted only if their source or author is mentioned, subject to the prior written consent of the owner of the website www.mylo.sk

By ordering the goods you accept and agree to these terms.

Thank you and we hope you will be satisfied.
Contact: mylo@mylo.sk

Shipping to EU

Pick up places all over Slovak and Czech Republic

Free delivery applies to orders over 60€

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